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WiFi Hotspot Lending Program

To assist those in our community who do not have access to high-speed Internet services at home, we are introducing a new Wi-Fi hotspot lending program which allows adult cardholders to borrow a portable Wi-Fi hotspot for 2 weeks at a time.

Frequently Asked Questions:

Who Can Borrow one?: Hotspots can be borrowed by an adult library cardholder. There is a limit of one hotspot per household.

Where Will it Work?: Service is available within Ontario only. International service, including the United States, is unavailable.

How Can I Borrow one?: Visit the library and speak to a staff member at the desk or place a hold via our online catalogue. WiFi hotspots can be borrowed for 2 weeks at a time and cannot be renewed.

What happens if I don’t return it on time?: Our library has eliminated late fees, so the good news is that you won’t be charged any daily fees! You will, however, be unable to continue using the device. Once the device becomes overdue, the library will remotely disable it until it is returned. This is our way of encouraging patrons to return the device so they (and others) can use it again as soon as possible.

What happens if I lose or damage it?: We do still have to charge a replacement cost if the device is lost or damaged. The replacement cost is $115, so that fee will automatically be charged if the hotspot becomes long overdue. If you find the device and bring it back in working order, that amount will be removed from your record and you won’t have to pay any fees.

Is the Hotspot fully charged when I receive it?: To ensure the hotspots are available to the public as often as possible, the Library cannot ensure that they are fully charged upon check out. It is the responsibility of the borrower to adequately charge the hotspot for their own use by using the charging cable and instructions provided.

Privacy: Scugog Public Library does not monitor, collect, or store data about users’ internet activity. All users must abide by Scugog Library’s Public Internet Access Policy and understand there is no guarantee the hotspot WiFi connection will be entirely private.

If you have a question about our new WiFi Hotspot Lending Program, email or call 905-985-7686.

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